Privacy Policy
Last Updated: July 2025
At LuxJardin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LuxJardin.
Information We Collect
Personal Information
- • Name and contact information (email address)
- • Waitlist registration information
Usage Information
- • Search queries and browsing history on our platform
- • Interaction with our price analysis tools and charts
Market Data
- • Luxury item valuations and market trends
- • Inventory information from partner consignment stores
- • Historical pricing data for analysis purposes
How We Use Your Information
Platform Services
- • Provide access to our luxury resale marketplace
- • Connect you with partner consignment stores
- • Deliver personalized search results and recommendations
- • Process waitlist registrations and beta access
Market Intelligence
- • Generate accurate price valuations using our machine learning algorithms
- • Analyze market trends and provide insights
- • Improve our price prediction models and tools
- • Maintain real-time inventory updates
Communication
- • Send platform updates and notifications
- • Provide customer support and respond to inquiries
- • Share relevant market insights and trends
- • Send marketing communications (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Partner Stores
When you express interest in specific items, we may share relevant information with our partner consignment stores to facilitate connections and transactions.
Service Providers
We work with trusted third-party service providers who assist us in operating our platform, analyzing data, and providing customer support. These providers are bound by confidentiality agreements.
Legal Requirements
We may disclose information when required by law, to protect our rights, or to prevent fraud or security threats.
Data Security
We implement industry-standard security measures to protect your personal information:
- • Encryption of data in transit and at rest
- • Regular security audits and vulnerability assessments
- • Access controls and authentication measures
- • Secure hosting infrastructure
- • Employee training on data protection practices
Your Rights and Choices
Access and Control
- • Access, update, or delete your personal information
- • Request data portability
- • Withdraw consent for data processing
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it. If you would like us to delete your information, please contact us at info@luxjardin.com.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: info@luxjardin.com
We will respond to your inquiry within 7 days.